If you get the "Sorry, the file cannot be displayed. There seems to be a technical issue ..." error when trying to view an image, a workaround is to click on the cog icon in the upper right side of the media viewer, and then select "Disable Media Viewer". We are aware of the problem and are looking for a solution.


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The 12RD01 is a software ROM pack for the 1240 and 1241. It is a diagnostics pack meant to troubleshoot the 1240 or 1241. It can be used with an extender card (670-7539-01).

ROM images